Terms & Conditions

TERMS AND CONDITIONS

50% deposit on placed orders. Balance payable upon delivery via bank deposit, Credit card, EFT

30 day accounts (subject to approval) are strictly 30 days from end of the month that the goods were invoiced out.

CANCELLATION POLICY

Specifically manufactured goods will incur a cancellation fee covering all costs from time of placing order to time of cancellation received in writing. These expenses will include labour, material and all related costs.

All cancellations must be received within 24 hours of placing the order. If received after this time we reserve the right to charge a process handling fee.

REFUNDS/FAULTY GOODS

Unfortunately once order is received we cannot refund due to change of mind or incorrect decision. Alterations to order can made, however may incur additional handling charge based on alterations required. Any additional charge will be advised at time of notification of required alteration.

Faulty goods are covered by manufacturer’s warranty. All claims should be made in writing within the warranty claim period.

PAYMENT

We accept all major credit cards (except American Express and Diners) or Direct Debit prior to delivery, COD or business cheque on delivery.

If you require a 30 day account (subject to approval) a purchase order number will be required at time of placement of order.